Thank You for your purchase at Runsteur

If you are not entirely satisfied with your purchase, we’re here to help.


We’ll return to you the items if the received item is a result of our error (you received an incorrect or defective item, etc). To be eligible for a return, you must to provide an picture of the received item to our customer service and also your receipt or proof of purchase.


Our team will inspect your defective or incorrect item. And our team will immediately notify you on the status after inspecting the item.
We will be informing to you either we will replace with the new item or we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us
If you have any question, don’t hesitated to contact us.